Privacy Policy

Privacy Policy

Introduction

Welcome to https://quad-bike-in-uae.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of any information you share with us when using our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://quad-bike-in-uae.terratrek.net.
  2. All associated mobile and desktop applications.
  3. Any services and products offered through these platforms.
  4. Interactions that occur when you visit our websites, use our apps, or engage with our services.

Please note that this policy does not extend to third-party platforms, tools, or services accessed through links on our website. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before using such services.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user or access our apps and services, we collect and process personal data necessary for providing these services.
  2. Visiting Our Websites: Any interaction with our websites, such as browsing content or filling out forms, may trigger data collection mechanisms outlined in this policy.
  3. Communications: We may reach out to you via various channels, including email, calls, or text messages (SMS), for marketing purposes, transactional communications, or customer support.

Personal Data Collection

We collect several categories of personal information, which can include:

  1. Account Information: Details related to your user account, such as username, password, and registration data.
  2. Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases or use our services that require payment processing.
  3. Financial Information: Bank account details (if shared for transactions) and financial records related to transactions on our platform.
  4. Purchase Information: Items purchased, purchase frequency, and transaction amounts.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for mobile app users.
  6. Location Data: GPS coordinates or other location-based data when you use our apps or services that rely on your geographical position.
  7. Feedback and Reviews: Comments, suggestions, and reviews you submit to us regarding our products or services.
  8. Social Media Information: Personal details shared when you log in or interact with our social media platforms (if integrated).
  9. Product Information: Details about the products you browse, search for, or purchase on our website.

We gather this data through various means: user input forms, online interactions, browser cookies, server logs, and third-party partners who assist in delivering services or analytics.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and enable certain functions. Our use of cookies includes:

  1. Strictly Necessary Cookies: These ensure core website functionality, such as navigating through pages and remembering user preferences.
  2. Preference Cookies: Used to remember settings or choices you’ve made while using our site.
  3. Analytics Cookies: Allow us to track aggregated data about website visitors’ behavior, providing insights for improving our services.

Users can control non-essential (or tracking) cookies through our Cookie Manager, offering transparency and choice regarding data collection.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific periods vary based on the type of data and the purposes for which it was collected:

  1. Account Data: Retained while your account is active and for a reasonable period after account termination to comply with legal obligations.
  2. Payment Information: Stored securely for as long as needed to complete transactions and resolve any disputes.
  3. Purchase History: Retained indefinitely for analytics and internal business purposes but may be anonymized for third-party uses.
  4. Communication Records: Kept for a limited time, typically to facilitate customer support or improve our services.

When data is no longer required, we securely delete or anonymize it from our systems.

Your Rights

Depending on your location and applicable laws, you have several rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you and to know how it is being processed.
  2. Rectification: Ability to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Right to request the deletion of your personal data under certain circumstances, such as when processing is no longer necessary.
  4. Restriction: Request to restrict or suppress processing of your data for specific purposes.
  5. Portability: Right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: Ability to object to the processing of your data for certain purposes, including marketing activities.
  7. Non-Discrimination: Protection from decisions based solely on automated processing, unless otherwise required or permitted by law.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For all privacy-related inquiries, feedback, or requests:

We value your trust in our handling of personal data. If you have any concerns or questions, don’t hesitate to reach out to us through the channels provided above.